The lobby is one of the almost crucial spaces of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to sports meeting acquaintances, every guest passes time there . It’s where they organise their first and endure impressions of your prop . So ensuring optimum design and functionality should be a precedency . Here are our top peaks for making the nigh out of your hotel lobby:
Train your staff to recognise the better spots in your location . Guests will frequently ask staff for dining testimonials and tips on things to do patch they are in town . If every employee knows a few great eateries and museums, guests will be impressed .
Bownes states : “This agency you can enjoy the Sunday and then jump on the check to exercise on the Monday.”
Tipping can be incredibly personal . Some people are willing to hand over immediate payment regardless of the quality of service, spell others carefully weigh their experience before deciding what to tip.