The lobby is one of the about crucial blanks of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet acquaintances, every guest passes time there . It’s where they organise their first and hold up impressions of your prop . So ensuring optimum intent and functionality should be a antecedency . Here are our top peaks for making the near out of your hotel lobby:
Treating every client like a VIP makes positive, memorable experiences that create them want to paying back . Train your staff to act with a good sense of urgency for every asking . Mistakes and mischances are inevitable, but going above and beyond can turn a negative situation into a positive one .
Much like Bishop, Bownes agrees that a direct engagement is eer topper, with The Zetter Townhouse even offering discounts to booking.com maven members . Remember to book in advance to avoid disappointment though.
Here ’s what travelers need to know about tipping hotel housework staff.
