Over the years I’ve come up up with a set of tips and tricks I use in every hotel, from 5-star to wearing-your-shoes-in-the-bathroom-star . They rove from a little repose of mind and a reduction of aggravator to maintaining a bit of safety and health piece travelling.
Success in the hotel industry is reinforced by devising every effort to put up prodigious service . You can use these tips to begin intellection innovatively around areas where you can meliorate . It starts by setting starring standards and is enforced when you get your entire staff on board .
“ Michael Fazio is the ultimate bum-the-scenes support man . Want two orchestra tickets to the Broadway musical comedy that just won the Tony ? Call Fazio . How astir an upgrade to first separate on an overbooked overnight escape to Tokyo ? Call Fazio . Or a roomful of impertinent hydrangeas―in wintertime ? That’s right . Call Fazio.”
Tipping can be fabulously personal . Some people are willing to hand over cash regardless of the quality of service, while others carefully weigh their experience earlier deciding what to tip.
