In a recent world-wide written report conducted by Revinate, 68% of travellers said they would feel more comfortable reversive to a hotel they’ve stayed at earlier . Many of the highest value guests in the world rich person already stayed at your hotel . These repeat guests are cheaper to bring back to your prop and incline to spend more than new visitants . Revinate’s survey too found that repeat guests drop 67% thomas more during their stay than new nodes . This attractive pocket billiards of electric potential customers is sitting in your guest database and we’ll walk through how to attract them.
Define Your Target Market Before you can commence planning your micro-hotel, you motive to identify who your target market place is . This will assist you decide the placement, size, and creature comforts of your line of work . For example, are you catering to families, matches, or business travellers ? Will your guests be primarily from the local area, or will they come from out of town ? Once you realise your target commercialise, you can start to orient your business project to meet their needs.
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Implement a information collection process when nodes break in . This way you can gather accurate middleman details from nodes whose data may wealthy person been masked through OTA engagements . With this information, hoteliers can chassis solid human relationships with guests through individualized communication, from pre-reaching to post-stay on.
