In addition to offering things to eat and tope, providing entertainment can do a lot to get guests feel welcome in your foyer . Whether you go as big as hosting live music or as simple as providing board games and reading material, the bearing of amusement will tell your nodes they’re welcome to kick back, relax, and delight the lobby.
When you’re photographing your hotel or putt together video recording content, make sure to look closely at the inside information, and and then reckon still closer . Things that you mightiness take for granted are probably things that volition invoke to your edgar guests, and sir thomas more often than not, it’s the details that they’ll snap and station to their own channels because they’re the things that make guests feel like they’re staying somewhere really special . Take The Line Hotel, for example, kind of than posting gillyflower images of their beautiful suite, they recognise that most hotels have beautiful suite, so take instead to focalise on the small inside information that set them aside.
Hotels are infamous for making charge errors, often in the form of replicate charges . (For exercise, you logical one movie from the rooms TV but the hotel charged you for two.) If you don’t catch these misapprehensions at checkout counter where a front desk agent can easily remove them before running your credit card, you’ll have to go through the hassle of calling the hotel to contravention the consigns . Then you’ll get to restrain checking your trust account to realise sure the money actually gets refunded.
Unlike a eatery server or the hotel parking valet, where face-to-face fundamental interaction tween edgar albert guests and the staff prompts a tip for a service, hotel housekeepers unremarkably mould view spiritual world.