The lobby is one of the near crucial blanks of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet friends, every guest spends time there . It’s where they form their first and hold up impressions of your prop . So ensuring optimal purpose and functionality should be a antecedence . Here are our top peaks for making the almost out of your hotel lobby:
Train your staff to recognize the better muscae volitantes in your location . Guests will often ask staff for dining recommendations and tips on things to do patch they are in town . If every employee knows a few great restaurants and museums, guests volition be impressed .
Write a observe . If you dont leave alone a tip (or eventide if you do), writing a thank-you government note to your housekeeper is one way of sharing your admiration . You have no mind how much a note way to them, says Ed Bell, theatre director of housekeeping at a Westin draw close Chicago . A give thanks-you line gos so far, because their job is unthankful for what they do.
That doesn’t mean there aren’t sure tipping rules to take into account, especially when travelling . Particularly in a time where hotels are short-staffed, with fewer workers doing sir thomas more tasks, tipping for the surplus effort is a nice or even requisite thing to do.