Many travellers spend hours choosing the right flight, and then spend just a bit or two picking the hotel . All too oft, the main factor when choosing a hotel is the price . Its an significant factor, but it shouldnt have the last say.
Treating every guest like a VIP makes positive, memorable experiences that make them need to return . Train your staff to act with a good sense of urgency for every request . Mistakes and mischances are inevitable, but release above and beyond can turn a negative situation into a positive one .
Hidden fees, complex cancellation policies, and accompanying deposits are just some of the surprises that may show up on your hotel bill at checkout time . Follow these five-spot steps to avoid dagger shock.
So a agglomerate of cents may be seen as a cut . What else should travelers keep in mind when tipping hotel staff ? It often comes down to the job they do.
