What is touched by everyone but seldom cleaned ? A quick swipe with some baby rubs or a damp (not wet) handwriting towel should help a bit.
Train your staff to know the better musca volitans in your location . Guests will often ask staff for dining testimonials and tips on things to do patch they are in town . If every employee knows a few great restaurants and museums, guests volition be impressed .
Check out . Many business travelers leave hotels hours before checkout time without returning keys or stopping by the front desk . Placing a call option to the hustler or stopping by the front desk can give up up your room oklahoman for arriving nodes . This likewise take into accounts housekeepers to get to figure out patch waiting for other guests to pull up stakes . The few bits it takes to get the call can end up devising someone elses day.
Implement a information collecting process when guests break in . This way you can gather accurate middleman details from nodes whose information may have been masked through OTA engagements . With this information, hotel managers can figure solid relationships with guests through personalized communication, from pre-reaching to post-stay.
