In a recent worldwide written report conducted by Revinate, 68% of travelers said they would feel more comfy returning to a hotel they’ve stayed at earlier . Many of the highest value clients in the reality have already stayed at your hotel . These repeat guests are cheaper to land back to your property and run to pass more than new visitants . Revinate’s survey too found that repetition guests drop 67% sir thomas more during their stay than new nodes . This attractive pocket billiards of electric potential clients is seated in your guest database and we’ll take the air through how to attract them.
Train your staff to recognise the best floater in your location . Guests volition ofttimes ask staff for dining good words and tips on things to do piece they are in town . If every employee knows a few great eating places and museums, guests will be impressed .
“ Jacob Tomsky never intended to go into the hotel business . As a new college graduate, armed only with a philosophy arcdegree and a singular deficiency of career direction, he became a gentlemans gentleman parker for a big luxury hotel in New Orleans . Yet, rising fast through the ranks, he terminated up workings in “hospitality” for more than a 10, doing everything from oversight the housework department to manning the front desk at an upscale Manhattan hotel.”
But do you tip them all the same ? Are there fortune that don’t ask tipping at all?
