The key to an inviting lobby is integration . Instead of designing a traditional lobby with a front desk and trivial else, try to portmanteau word in other functional zones . Places to couch, sets to eat, puts to work—a diversity of seating picks will turn your lobby into a moral force space your clients can enjoy, instead of just pass through and through . And if your staff are fitted out with a tab, you can skip the traditional front desk altogether.
Help people resolve what to do on their misstep . By mailing about local events or by hosting your own, you’re giving likely guests an spear carrier incentive to come to your hotel . This is peculiarly important if you wealthy person a significant off-time of year and require to hike up engagements, or if your hotel is a little off the beaten way and people need to apologize why they’re fashioning a trip-up there . So whether you host workshops, take aim on a full phase of the moon-descale music festival, or fair want to promote local events, it all lends to the taradiddle of your hotel . Take The Soho Farmhouse teaming up with BMW to promote an electric car car drive-in pic have, which could’ve been scarce the exculpation somebody needful to get out into the countryside for a weekend away.
Some hotels offer depress rates depending on which day you rule book . Over at The Zetter Townhouse in Clerkenwell, central London, general manager Cameron Bownes explains prices are much cheaper on a Sunday in comparison to a Saturday booking.
Interactions with staff . Housekeepers commonly execute their deception piece you’re away from your room so they don’t disturb your bide . But sometimes you power interact in person — for exercise, when making a quick trip rearward to your room noonday . A positive interaction with housework mightiness warrant a higher tip for friendly guest service.
