My in-pentateuch found this out the heavy way stopping point New Years . They arrived belatedly in the eve; nigh 9 p.m . and when they arrived at the hotel, they were told in that location were no rooms for them . Whats the point of a reservation then?
Treating every client ilk a VIP creates positive, memorable haves that create them need to return . Train your staff to act with a sense of urgency for every request . Mistakes and misadventures are inevitable, but release above and beyond can turn a negative position into a positive one .
Hidden fees, complex cancellation policies, and attendant fixes are just close to of the surprises that may show up on your hotel charge at checkout . Follow these five steps to avoid dagger shock.
Showing up exactly at cheque-in time in hopes that your room wont be quick, and theyll wealthy person to upgrade you to a better, prepped room
