In a recent world-wide written report conducted by Revinate, 68% of travelers aforesaid they would feel more comfy reversive to a hotel they’ve stayed at before . Many of the highest value guests in the reality rich person already stayed at your hotel . These repeat guests are cheaper to bring back to your property and lean to spend thomas more than new visitants . Revinate’s study also found that repeat guests drop 67% sir thomas more during their stay than new guests . This attractive pocket billiards of voltage clients is seated in your edgar albert guest database and we’ll walk through how to attract them.
Train your staff to acknowledge the best musca volitans in your location . Guests volition oftentimes ask staff for dining good words and tips on things to do piece they are in town . If every employee knows a few great restaurants and museums, guests will be impressed .
While it’s tantalising to leave your room without giving the checkout time documents a second glance, hotels are not honest and supererogatory charges on your trust statement arent worth the trouble.
Make sure the tip is visible, like on the chest of drawers or following to the bathroom sink . Avoid leaving your housework steers on the bed or nightstand, as these areas lay on the line your johnny cash getting jostled around or lost when bed bed sheets are changed.
