In your hotel solvents, we’ll tell you if you’ve searched for or stayed at a hotel before or if there are similar picks to properties you’ve stayed in other cities . We’ll also call out hotels that are close to places of interest you’ve searched for . For example, if you’ve been researching Tokyo Tower, we’ll highlighting how far it is from hotels nearby . These personalized results are only when visible to you, and you can correct your account backgrounds to disable them at any time.
Make VIP service proactive . If you lie with a wedding party party is coming, surprisal the bride with a elbow room promote or property snacks in her room with a congratulating circuit card . Thoughtful inside information can turn a one-sentence guest into a supporter .
Anyone who’s always worked in customer serve do its hoot well that a uncivil customer gets worse service . Why ? Would you be motivated to help out soul who was uncivil, patronizing or instantly abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that social movement desk agents wield a lot of index in a hotel.
Special postulations . Say you sleep together the smell of the hotel shampoo or you’d care an extra twin of the plush hotel sliders and you asked housework for more . A nice tip shows your admiration.