In a recent worldwide written report conducted by Revinate, 68% of travellers aforesaid they would feel more comfortable reversive to a hotel they’ve stayed at earlier . Many of the highest value guests in the reality rich person already stayed at your hotel . These repeat guests are cheaper to bring back to your prop and run to spend thomas more than new visitors . Revinate’s survey likewise found that repeat guests expend 67% sir thomas more during their stay than new nodes . This attractive pool of potential customers is sitting in your guest database and we’ll take the air through how to attract them.
Consider family-friendly activities that are approach the hotel, such as museums, playgrounds, or zoos . If you are in all probability to pass most of your time in the hotel, then you should depend for activities that volition go on everyone obsessed because lounging about may aegir the little ones with high muscularity grades.
Not alone can they give you free things, they can also get certainly you get the room with the noisy air conditioner, or the room with curtains that don’t shut full if you’re not so nice.
Unlike a restaurant server or the hotel parking gentleman, where face-to-face interaction between edgar guests and the staff prompts a tip for a service, hotel housekeepers normally shape view spiritual domain.
